Delete your account — OBTECH Maintenance

App: OBTECH Maintenance (Android package ae.belresheed.belresheed_maintenance, iOS App Store) · Developer: MISSAN COMPUTER L.L.C.SP

You can ask for your OBTECH Maintenance account and its personal data to be deleted at any time. Accounts are created for Belresheed tenants and maintenance staff, so every request is handled by an administrator rather than erased instantly.

Option 1 — from the app (Android build 21 or later; iPhone version 1.0.1 or later)

1. Open OBTECH Maintenance and sign in.
2. Go to Profile.
3. Tap Request account deletion, add a reason if you want, and confirm.

You will see the request as pending on the same screen, and you can cancel it there while it is pending. If you don't see the button, update the app from Google Play or the App Store, or use Option 2.

Option 2 — by email (if you can't sign in)

Email support@missan365.com from the email address on your account, with the subject "Account deletion request – OBTECH Maintenance". We may ask you to confirm your identity before acting.

What happens next

Requests are actioned within 30 days. Once your account is deleted you can no longer sign in. If you asked by email, we reply to that email to confirm.

Data that is deleted

• Your login (email and password) — you will no longer be able to sign in.
• Your name, email address and phone number.
• Your profile, device push-notification tokens and notification history.

Data that is kept, and for how long

Some records must be kept for accounting and legal reasons. They are kept without your name or contact details attached (anonymised):

• Maintenance tickets you raised or worked on, including their photos, voice notes, comments and signatures.
• Quotations and payment records linked to those tickets.
• Security audit logs.

If you are a tenant, Belresheed's own tenancy (lease) records are held in its property-management system, outside this app, and are not affected by deleting your app account.

These are kept for up to 7 years after your tenancy or employment ends (UAE record-keeping requirements), then deleted.

For full details see the Privacy Policy.